Stroma Solid Wood Rack

Material: FAS grade solid ash wood

Delivery timeline = Production days + Standard shipping

Production days (if any) are stated in the Product Details section.

Standard shipping: 20-30 working days

As part of our service promise, we offer a Late Shipping Compensation if your item is received more than 7 working days past your original schedule.

This product uses natural solid wood. As each piece of wood is unique, please note that the actual product you receive may have slight variations in terms of wood grain or colour tone from the pictures on this page. Our raw materials undergo a rigorous picking process during production to minimise significant visual variances. However, you may still observe natural occurrences of knots, mineral streaks, hairline cracks and other small differences (please refer to the picture above). These do not constitute as defects and are not acceptable as a reason for refund.

Please also kindly note that the colour of some solid woods such as cherry wood matures over time. You might observe a darkening of colour shade after a period of usage (please refer to the picture above). This is a normal phenomenon and is not a defect.

These unique characteristics give each piece of solid wood character, and makes it charming. We hope you appreciate its beauty as much as we do ♡

- Avoid exposing the product to direct sunlight as prolonged exposure can remove moisture in wood and cause cracks.

- Occasionally wipe the product with a damp cloth to maintain appearance.

- Avoid placing very hot objects on the wooden surface directly, as it may damage the protective oil layer that was used to seal the wood surface.

- Avoid prolonged exposure/soaking the wooden surface with chemicals or solvents to prevent damaging the protective layer.

- After a long period of usage, you may choose to apply a new layer of wood wax oil on the surface to renew the product's appearance and prolong its lifespan.